January 2010

  • Pre-qualifying Your Online Customers

    Pre-qualifying Your Online Customers

    Who’s your customer? Often, businesses think the answer to this question is, “Everyone in the world,” but that’s not true.

  • Useful Information at Your Website

    Useful Information at Your Website

    Do you want more traffic at your website? In general, people will come to your website if you have things which they find useful or entertaining. Useful information, in particular, will do some good things for your site:

  • Keywords in Blogging

    Keywords in Blogging

    A blog can do good things for a business:

  • What’s Your Website’s Job?

    At this time of year, I do a lot of website analysis. Looking at people’s current sites lets me see how well the site is built, what problems it has with usability, and where it obviously needs changes in design or content.

  • Common Web Courtesy

    Common Web Courtesy

    The other day a client of mine asked if I could work with an associate of his. Of course, I was happy to. But the striking thing about this was why the organization he was introducing was eager to leave the web firm they were working with.