communication

  • Seeing Eye to Eye

    Seeing Eye to Eye

    Just this morning I had an email from a client asking to see a draft of the website we’re building for her. I had to call her, because I just couldn’t decide what she might have meant by “draft.” Did she want the content draft — a document in Microsoft Word? Did she want to…

  • Charting Out Your New Website

    Charting Out Your New Website

    Getting a new website made can be a heady experience, and the return on investment can be significant. But the process of getting from knowing that you need one to actually being online can be confusing.

  • Iterations

    Iterations

    Your web workers have their own special terminology, as workers do in any field. You should be able to ask what anything means and get a clear answer. On the other hand, some things are too complex for a quick definition, some designers are going to say, “Ummmm…” and we’re happy to help out. Do…

  • Collaborating Across Time Zones

    Collaborating Across Time Zones

    Today I have a meeting with a local doctor about his website. He said 3:15. I’ll be there at 3:15. But I also have a meeting at 10:00 my time with an East Coast client and a West Coast designer. We’re also working with one designer in Europe and one in the Philippines. So we…

  • Using Notable

    Using Notable

    I’ve mentioned Notable before, but I think I’ve mentioned it in a sort of “We all know about this” kind of way. I’ve discovered that in fact we don’t all know about this, so I want to share a little more about it. Click on the name of the site back in that first sentence…

  • Website Misery

    Website Misery

    A recent study of small businesses found some surprising results.