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Your Website’s Traffic
Your website’s traffic is the starting point for web analytics reports, and of course everyone is happy to hear about their increases in traffic. Me, too. But up and down isn’t all you can say about web traffic. Ask yourself a few more questions while you’re thinking about web traffic, and you’ll get more out…

FAQ Pages
In the early days of the internet, FAQ (frequently asked question) pages were common. One of the things your website can do for you is to provide quick answers to questions people often ask. How better to do that than with a section of frequently asked questions? Actually, there are now many better ways to…

Planning a New Website: What’s Your Goal?
We’re always in favor of having goals for your website. SMART goals for this month, this quarter, or this year make sense. After all, you’ll only improve what you measure, and without goals, it’s hard to know what to measure. Click through to the post below for some practical steps to identify goals for your…

Behavioral Marketing: Cool to Creepy
While on a deadline once, I was working at my computer till 2:00 a.m. When I got back to my computer at 5:00 a.m., it was offering me ads for sleep aids. This is behavioral marketing: targeting ads according to people’s behavior online. You’ve been shopping for climbing gear, so Facebook serves you ads about…

Clicks, Customers, and Conversions
We had an email from a client recently asking about clicks. We built their website, and in the past year they’d been working with a company that took care of advertising for them. This company was promising 125 “clicks” a month if they re-upped for another year. Was this good, our client was wondering? Should…
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